BEST PRACTICES FOR SALESFORCE BUSINESS CONTINUITY

Business continuity planning has traditionally focused on minimizing risks and mitigating the effects of large-scale, high-cost disaster events. Businesses develop business continuity or disaster recovery (BCDR) plans, and when something happens, they use the plan to manage responses, restore systems and data, take actions to mitigate the damage, review what happened and make changes to be better prepared for the next disaster.

While this model has served businesses well, in the case of Salesforce, the elimination of the infrastructure element has changed the nature of disasters IT professionals are likely to deal with. For instance, human error and malicious activity may not always result in large-scale, high-cost disaster events. However, they occur with much greater frequency, thereby increasing the chances of a major disaster occurring.

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